This position is hiring immediately. Residents from Belle Plaine are welcome to apply.

The Retail Sales Representative (RSR) enjoys a fast-paced and high energy environment.As an RSR you are the connection between the customerand the T-Mobile brand. You are fun, energetic, and fierce about thewireless industry and knowing your gear inside and out – from thelatest phones to the most competitive pricing plans. As a member ofthe TCC Wireless family, you have a passion for creating long-lastingrelationships and meaningful connections with not only yourcustomers, but your business colleagues as well.

Essential Functions:

Must be able to perform the essential functions of the position with or without reasonable accommodation.

• Provides world-class customer service including greeting customers in thestores, answering phones and assessing their needs.

• Drivesmonthly revenue goals through acquiring new customer accounts,maximizing existing customers’ accounts, identifying revenueopportunities, and excelling in quality metrics.

• Builds relationships with TCC Wireless employees and customers across all channels of the business.

• Works with store management in opening, closing and operating the retailfacility, including but not limited to cash handling, inventorycount and deposits as governed by operations control standards.

• Ensures compliance with all company policies and procedures.

• Maintains store appearance, back room, restrooms and individual work areaaccording to the retail store standards.

• Patiently explores customer needs regarding their experience with thoughtfulquestions and support with service activations, changes and billpayments, equipment replacement, selling accessories and processingprice plan changes and upgrades.

• ME is responsible for achieving assigned performance metrics.

Minimum Qualifications:

• High School Diploma or GED

• Minimum 6 months experience in retail and/or sales with a strong customer focus

• Legally authorized to work in the United States

• Ability to work nights, weekends, and holidays in a retail environment.

• Professional, energetic, honest, patient and empathetic

• Ability to problem solve, analyze results, plan for the future, and make good decisions

• Excellent written, verbal and interpersonal communications skills

• Reliable transportation

• Must be able to stand for long periods of time on the sales floor

• Must be able to move and/or lift up to 25 pounds

Benefits Offered:

• Medical, dental and vision

• 401k match

• Phone service discounts

• Development and growth opportunities

EEO Statement:

TCC Wireless, LLC is an equal opportunity employer. All decisionsconcerning the employment relationship will be made without regard toage, race, color, religion, creed, sex, sexual orientation, genderidentity or expression, national origin, marital status, citizenshipstatus, veteran status, the presence of any physical or mentaldisability, or any other status or characteristic protected byfederal, state, or local law. Discrimination, retaliation orharassment based upon any of these factors is wholly inconsistentwith how we do business and will not be tolerated.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.