We represent a Fortune 100 company based in Michigan that is looking to grow its mortgage specialist team. Apply now to learn more!

Interested in launching your career in Michigan's dynamic financial sector right near East Lansing? We have an excellent opportunity on our client’s Operations team tailored for individuals eager to thrive in a fast-paced environment.

This role stands out among operations jobs as it seeks:

• Professionals passionate about delivering unparalleled client service.
• Multitaskers who can efficiently juggle priorities to meet daily production goals without compromising on quality.

If you're contemplating where near East Lansing your skills and experience might best be applied, allow our team to guide you.

WHAT YOU WILL BE DOING

• Supporting the loan process
• Learning new technology processes
• Request policy's and corrections of document need for the loan process
• Interacting with 3rd parties
• Collaborating with your team
• Hitting daily production goals
• Reviewing information for completeness and accuracy
• Inbound and Outbound calls from 3rd parties to help assist loan process

WHAT WE NEED FROM YOU

Must Have Qualifications:

• High school diploma or equivalent
• Proficiency with Microsoft Suite (specifically Outlook, Excel and Word)
• Ability to handle a fast paced environment
• Production and process-oriented skills
• Ability to focus in an open workspace
• Attention to detail
• Self-motivation
• Elite client service skills
• Exceptional communication skills
• On-site attendance
• Willingness to learn and be coached
• Problem solving skills
• Ability to handle multiple inbound and outbound calls

THE PLACE & THE PERKS

More reasons you’ll love working at our client:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi